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Information and consultancy services on risk and strategy in affordable housing

Now part of The Housing Finance Corporation, we have a long track record in supporting housing associations, lenders and regulatory bodies on risk management and strategy formulation.

Please note that this is a temporary website, while our permanent site is being put together.

About Us

HRS provides specialist consultancy, research and analytical services, working with housing associations and regulators on risk management, strategic planning and control.

We specialise in the housing association sector and believe that risk management should support the sector to deliver a greater social contribution, particularly in relation to housing supply. We aim to increase our customers’ capacity to help people in housing need by focussing on the achievement of strategic objectives, reducing unexpected losses and being prepared to handle adverse scenarios.

We have a great deal of experience in the social housing world, having been active in the sector since 1996. Throughout this period, we have continued to innovate, developing tools and techniques to help organisations understand their strengths and weaknesses, maximise their financial capacity, and manage their risks more effectively.

In August 2024, HRS was acquired by The Housing Finance Corporation (THFC).

About us
HRS members

Membership Model

We operate mainly on the basis of a membership service, through which our customers share the costs of our research and analysis on an equitable basis, while choosing an appropriate level of consultancy support to provide assurance on, and drive improvements to, the quality of their risk management and business planning systems.

Members pay an annual fee, which consists of a retainer plus a charge for an agreed number of consultancy hours. Through the retainer, which is based on the turnover of each organisation (with upper and lower limits), members contribute towards the costs of our research and analysis. The results of these activities are provided to members through:

  • Monthly HRS Review magazines
  • Annual reports covering the sector's Horizons
  • The provision of economic data and stress scenarios for business planning
  • Analyses of the regulator's Sector Risk Profile.

Also, our members' app provides access to our standard sector risks, risk assessments for a typical housing association, and a huge repository of best practice controls.

Meet the Team

John Hargreaves

John Hargreaves

Managing Director

John Hargreaves has been Managing Director of Hargreaves Risk and Strategy (HRS) since 1996. His previous experience was in finance and planning, having been Financial Controller of National Freight (Now DHL), Head of Group Financial Systems and a member of the scenarios team at Shell, Finance Director at London Underground, and Corporate Finance Director (Planning) at Barclays Bank. Between 1990 and 2007, he also ran an MSc level Strategic Management course at London School of Economics. John is a Chartered Accountant with a mathematics degree from Cambridge University.

John's main current interest is in increasing the impact of good risk management in the housing association sector by improving the relationship between associations' risk management and their strategy development. He believes that associations' impact can be maximised by ensuring that they always maintain an appropriate balance between the risk they are taking and their capacity to take risk safely.

Chris Mansfield

Chris Mansfield

Managing Consultant

Chris has worked as Managing Consultant for HRS since 2004. He looks after a number of our clients, as well as researching and writing all of our publications for members. He developed an app to give members easy access to our sector risk data, including the best practice controls, which he updates on the basis of the advice given in each HRS Review, among other sources.

Chris developed the Credit Assessment Model used by HRS to evaluate the balance between risk exposure and risk capacity in the financial plans of our customers. He also supports a software tool to enable clients to document their key risks, their underlying drivers, the arrangements in place to manage them, and assurance that these controls are in place and effective.

Sharron Preston

Sharron Preston

Practice Manager

Sharron joined HRS as Office Manager in 2012 to support both the Managing Director and Managing Consultant. With her keen focus on building long-term client relationships, she plays an essential role in ensuring our consultancy services are delivered efficiently and meet client deadlines.

Sharron also oversees membership subscriptions and renewals, coordinates client meetings, and manages the distribution of key HRS publications, such as the HRS Review, Horizons, and Scenarios.

Before joining HRS, Sharron served as Office Manager and PA at the NIHR Patient Safety and Service Quality Research Centre at King's College London. She has also gained experience through her work within fintech, visual media, stock imagery, and newspaper publishing.

Services

HRS provides a combination of information and consultancy services. These enable us to meet the specific needs of our customers while sharing the costs of research to maximise value for money.

Information Services

This document is designed to ensure that members' key management is kept up to date regarding sector developments. The HRS Review is produced monthly, following a quarterly cycle, to ensure that each of the following areas is covered in depth every three months:

  • Strategy, Governance and Regulation (including the political and economic environment, climate change, and the results of Regulatory Judgements and Housing Ombudsman investigations)
  • Finance and Development (including treasury and development for sale)
  • Operations (including health and safety, asset management and maintenance, care and support, customers and neighbourhoods, people, and demand).

Annually, HRS produces a report focused on a longer-term view of key factors affecting the sector. These include the economic and political outlook, climate change, demographic changes and technological developments. This is designed to assist clients in agreeing medium-term strategic goals and in developing long-term financial plans.

The English regulator publishes its Sector Risk Profile on an annual basis. In response to this, HRS produces a summary of this document for our members, highlighting the main changes since the previous version as well as material risk areas for the sector not covered in the document. We also include a table setting out all the risk drivers identified in the document and the regulator's expectations of boards to manage them.

HRS maintains a set of standard assumptions, a “Base Case”, for the sector that members use as the basis of their financial plans. These assumptions cover factors such as inflation, interest rates, salaries and house prices. We have also developed a small number of adverse scenarios for use in stress testing. These currently comprise an adaptation of the Bank of England's Supply Shock scenario for the housing association sector, and an Inflation Rebound scenario which, at a lower level of stress, would produce problems for the sector. The base case and stress scenario assumptions are updated quarterly, while we also produce an annual narrative report summarising the position underlying the base case and setting out how the adverse scenarios might develop.

The outputs from our research and analysis of the sector risk environment include a set of standard sector risks, risk assessments for a typical housing association, details of the causes of those risk, and the best practice controls that we have identified to manage them. This data is updated following the publication of each HRS Review. All of the data is held in our members' app, which can be accessed by anyone working for an organisation that subscribes to our membership service. The functionality includes allowing each member to establish a Risk Group that covers the risks owned by a particular director or manager. A schedule of recent changes to the best practice controls associated with those risks can then be produced for consideration by that risk owner. We can provide a demonstration of all the app's functionality on request.

Consultancy Services

Using our Credit Assessment Model, we undertake an analysis of the balance between risk capacity and risk exposure in an organisation's financial plan. This could be the last Financial Forecast Return that you submitted to the regulator, or a draft plan being put forward for consideration by the Board. Our report will highlight the strengths and weaknesses of the plan, provide a credit rating and include graphs showing the progression of key metrics over time in comparison with the median and quartiles of the wider sector.

Using our standard sector risks, assessments and causes, we review the risk registers of our customers to ensure that there are no significant gaps and that the risk assessments are reasonable. Where material differences are found between the customer's assessment of a particular risk and our expectations, these are discussed with the risk owner or risk management co-ordinator to determine whether there is a sound reason for this. Our report will make recommendations as necessary for additions and deletions to the risk register, promotion / relegation between strategic and operational risks, changes to risk definitions and amendments to risk assessments.

The HRS team looks at key elements of an association's risk management arrangements, evaluating how these compare with best practice. This will typically encompass:

  • The risk management policy
  • Risk reporting to Board and Audit Committee
  • The risk appetite statement
  • Scenario planning and stress testing
  • The development appraisal process
  • The integration of risk management into governance and management processes.

We can provide updates and training sessions for all levels of the organisation, including board awaydays. We will cover the current sector risk environment, support with reviewing risk appetite, taking risk owners through the process of documenting, assessing and controlling their risks, and the mechanisms for providing assurance that the risks are being managed effectively. We take steps, including the use of technological tools, to ensure that these sessions are as interactive as possible.

Contact Details

  • Head Office: 3rd Floor, 17 St. Swithin's Lane, London EC4N 8AL
  • Email: HRSTeam@hargreavesrs.co.uk
  • Phone: +44 20 3927 4450

city of London